AI Adoption Intelligence
We fix that.
Feature Adoption Rate
At-Risk Accounts
6
Adoption Lift
+34%
Triggers Fired
142
Churn Prevented
11
Churn Risk Reduced
−28%
since deployment
The Adoption Gap
(S&P Global, Voice of the Enterprise)
They buy in. They onboard. They use a handful of features and gradually drift away. When renewal arrives, they can't point to ROI and you lose the account. Not because your product failed. Because no one built the infrastructure to drive deep, lasting adoption. That's exactly the gap Humans + AI was built to close.
The Customer Journey
Sign Up
Onboard
Limited Use
Churn Risk
The Platform
Humans + AI is a behavior-triggered platform that generates personalized product training for your AI tool, delivered at the exact moment each user needs it, based on what they're actually doing in your software.
Sensing
Ingests product analytics and support signals to understand exactly where each user is in their adoption journey, in real time. No manual configuration needed.
Intelligence
Dynamic skill gap modeling and role-based personas decide what each user needs next, with no human configuration required.
Content
Auto-generated product training modules that self-heal as the product evolves. No manual updates. Always current.
Measurement
Causal adoption lift measurement that proves training changed behavior, not just completion rates.
Cross-Vendor Intelligence
Ecosystem-wide adoption patterns that compound in value with every new deployment across the platform.
Who We Work With
CMOs, VP Customer Success, CROs, and Product Marketing leaders at AI SaaS companies who know their customers aren't using the product deeply enough, and whose CS teams are burning out on manual hand-holding.
If your CS team is manually hand-holding every account and your feature adoption metrics look flat, that's the problem we solve.
A New Category
Most tools address a piece of the adoption problem. None were built end-to-end to close it.
DAPs
What they do
Walk users through UI steps at the moment of confusion
What they miss
No behavior intelligence. No proactive training. Reactive only.
Adoption gap
Still open
CS Platforms
What they do
Track account health scores and flag churn risk
What they miss
No training delivery. Tells you the problem exists. Does not fix it.
Adoption gap
Still open
LMS
What they do
Host static training content users complete once during onboarding
What they miss
No real-time triggers. Content goes stale. No link to actual product behavior.
Adoption gap
Still open
Humans + AI
What we do
Behavior-triggered, personalized product training delivered at the exact moment each user needs it
What we're building
Still early, but purpose-built to close what others can't.
Adoption gap
Closed
Why Legal First
Legal is the most skeptical, highest-governance AI environment in the enterprise. We proved the model with GCs, Legal Ops leaders, and in-house counsel. If it works in legal, it works anywhere. And we're already expanding into HR, Fintech, and MarTech.
96%
of companies with structured training programs see positive ROI
(Forrester)